Frequently Asked Questions
1. When mastering do you work with a stereo master file, or do you work with all of the separate tracks of the song?
We accept the following file formats:
Stereo: 16-bit, 24-bit and 32-bit preferably in 44.1KHz.
Multi-tracks: if you are bouncing your tracks in to sub groups we prefer 24-bit 441.KHz.
2. Can you work with wav. files for mastering?
We accept both wav. and aiff files.
3. Can the design files be sent to you via Internet?
Yes, you can upload your files online ( upload ).
4. If I have a rough idea of how the cd cover should look, do you also make suggestions and help with the design?
Yes, our designers will work with all the elements you provide, and we have a design idea form you can complete to help the designers better grasp what you are envisioning.
5. If I need to print more cd’s in the future, can I send you the master copy and you print more cd’s?
We save your master copy and artwork for future reorders, all you have to do is simply place an order and we are ready to start.
6. What is the difference between Offset & Silkscreen printing on-disc?
Silkscreen printing:
Silkscreening is most appropriate for up to 3-color printing – especially if the colors are PMS colors, and for solid ink coverage. With silkscreening, ink is applied to a screen and forced through the holes in a stencil to create an image on the surface of the disc. Silkscreen printing can include up to 5 single colors, for 4-color process (CMYK) we recommend Offset printing over Silkscreening.
Offset Printing:
Offset printing provides higher quality image at175 lines per inch (vs. 85-135 lines per inch for silkscreen). Offset printing applies 4 layers of ink CMYK (cyan, magenta, yellow, and black). The more lines per inch, the smoother and clearer the printing looks. Offset printing is ideal for intricate full-color designs, skin tones, and crisp text. It is the only choice for photo quality printing.
7. Do you return my master disc?
It’s a standard practice in the industry to keep the master disc, mainly for reordering and for error check.
8. I need help with my account, do you have tech support?
Yes! 24/7 email support: support@abetdisc.com
9. How would I get the data to you?
Simply place your order and you will receive an email receipt with order ID# followed by an email with a prepaid FedEx bill attached for your master Disc and Artwork or you can upload your artwork ( upload )
10. How do I upload my music to you guys? The upload section says design only. What do I do?
Once your order has been processed you will receive a prepaid FedEx bill for your master Disc (CD or DVD)
11. How can I get my CD track names to show on my computer?
Click >> http://www.abetdisc.com/welcome/pages/cd-track-names.html
12. If I leave areas without color, will there be no ink on those bits and just the shiny silver disk?
If you are looking to have some parts of the disc silver background and some parts with white base printed, you need to provide a separate file for the white base.
click here to see sample of a donut in our useful design tips page.
13. How much is shipping?
All orders are subject to 10% over/under run, we don’t charge for over-runs, we don’t believe in charging you more if we produce more items than you order, there for we charge you shipping after your order is completed. You will receive an email with your total shipping coast and instructions to pay for your shipping, your paid invoice will include your tracking number and a link where you can track your package.
14. Can I get physical proofs?
Yes, we provide you with PDF proofs for free, printout proofs are optional, Epson Ultra Hi-Definition printed proof/hard copy proof, it is a 80%-85% match with the final printed product and it is sent through mail for the customer to approve before the job is printed.
15. Is there really a $20 coupon for registering?
Yes, once your request is processed your coupon is emailed to you with-in 24 hours Monday – Friday.
16. Do you really provide Barcode for free?
Yes, we provide you free barcode, a custom barcode for single-product use only, you register the barcode numbers with your retailer/distributor online or retail store. When your product is scanned at the register, the scanner reads the UPC number from the barcode, looks up your product’s price and description in the retailer’s database, and your sale is recorded.
17. Can you print DigiPaks using a brown card stock?
Yes, as a custom order with additional fee, or you could also have the paper-color as your background-color in your image with matte coating or UV, no extra coast.
Abet Disc Client Testimonials
Taking care of you is our #1 priority, thank you for the opportunity to serve you. –Abet Disc
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"It was a pleasure to work with Abet Disc for our DVD duplication needs. We had a small run, but were treated like a "big" customer. The Abet Disc website was extremely easy to use and with little effort our supply of live concert DVDs were on my desk in short order. I feel like I’ve found a new partner for my promotional activities. — Nancy Meyer – Personal Manager for Ernie Watts Bates Meyer, Inc." |
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"The T-shirt’s you did for me Look so Awesome!!! Thank you, Eileen Care" |
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“We have been a customer of Abet Disc for many years and they have never disappointed us. Their service and timeliness are both impeccable. They are very flexible and always work within our deadlines. I would recommend abet disc to anyone” – GTCbio |
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"Hey Aeron, CDs look great!! Big Thanks for all your help." -Eileen Carey |
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"I wanted to say how grateful I am to Aeron at ABET DISC for pretty much creating a mini miracle. They not only had my Cd’s ready in 3 days but they also re-designed my CD layout. I am proud to recommend ABET DISC for all the services needed in the entertainment business today!! -Karina Nuvo" |
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"Hi Aeron, The shipment of 10 boxes arrived today and the boxes show no signs of damage. The DVDs are beautiful and the inserts look great! Everything is perfect! We thank you for your interest in our project and making sure all of the details were covered. Again, you have our loyalty with your business and we look forward to a long and prosperous relationship. Thanks, Sherry" |
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"Hey aeron, just got the cds this morning and they look SO GOOD! thanks so much for all your help and patience with me. I really appreciate the extra time you gave. Thanks again, Phil" |
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"Abet Disc gave me a good price and were very cool to me when manufacturing my album "Singer, Sailor, Soldier, Spirit: Translations of Vladimir Vysotsky." Many kudos to them! Vadim Astrakhan." |
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"From start to finish, Aeron at Abet Disc did an incredible, professional job in pressing my Music For Moms CDs! I was happy with the whole experience, and Aeron went out of his way to expedite the process and make sure everything was perfect. The CDs look fantastic!" — Debra Davis |
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"Abet Disc is cool and Aeron is a lifesaver. I had to deal with a lot of last minute snafus that Aeron at Abet Disc was very helpful with, and despite all of the challenges, I got a beautiful looking CD on time. When it comes to deadlines and delivering a great looking product on schedule, Abet Disc is the answer." — Mary Beth Abella |
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"Abet Disc is second to none in quality and service. I'll never go anywhere else!" — Scott Morris |
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"Aeron at Abet Disc treated me very well. I received my product in a quick manner and had it hand-delivered to my door, which was not expected. Thanks Aeron!" — Evan Hirschelman |
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"We’ve been ordering replication and CD label printing from Abet Disc for the past couple of years. We are a small sized company, and quick turnarounds are imperative to our livelihood. We have been impressed with the quality of workmanship and quick turnarounds we have received. What’s more, the pricing has been a godsend! Thanks Abet Disc!" Robert Wilde President Interlex, Inc. |
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“The service that I receive from Abet Disc is by far the best! My sales representative at Abet Disc, always answers directly and has the answers I need. I’ve used other Disc Manufacturers, done the research, and am confident that the quality of product, level of service, and competitive price that I get from Abet Disc just can’t be beat. I would highly recommend Abet Disc to anyone…except maybe my competitors.” — David J. Revere, President, RV Dealer Media Company |
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"I have been a performer since 1965–with records in the Top Ten and a Grammy award, too. I've also composed music for many movies as well as performing on national TV shows such as "Tonight". ABET Disc has facilitated me in many ways: manufacturing 2 CDs of my music, as well as making excellent DVDs of my movie and TV work. I thoroughly recommend this company. I have had nothing but excellent quality work as well as extreme politeness and thoughtfulness." Ian Whitcomb |
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"I'VE been in business for decades now and worked with HUNDREDS of companies. So I knew i only wanted the BEST when it came to replicating, printing, and packaging my new CD, "BREAKOUT". Once again, the good folks at Abet Disc have come through with FLYING COLORS. THESE GUYS INSPIRE by providing more than just a "good job" or "satisfaction" … they inspire LOYALTY …. AND that special feeling you ONLY get when you KNOW you have the right company and the right people on your team!! From the first time you talk with them, to receiving the finished product, it's a CLASS experience !!! — MICHAEL DAVID, DAVID CREATIVE |
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"My american debut album FULL MOONS OVER PANDEMONIA is a double CD. I came to ABET disc looking for replication (and, hoping for, mastering assistance). I had already checked just about everybody else out. No one could accomodate my idea of a short-run double album. Mastering fees ran from the outrageous to the ridiculous. I was delighted to find that ABET was the affordable One-Stop-Shop I didn't believe existed! Brilliantly assisted by ABET's Tony, I ended up with a miraculously mastered, stunningly packaged album at an absolute bargain price. Tony – big, phat THNX!! YOU DE MAN!!!" – Lars Frykholm |
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"I would liked to extend my gratitude Êand appreciation to all of your staffs at the Abet Disc for doing a superior job on my debut CD, I certainly will recommend you to everyone, and hope to work with you again very soon." – Isamu Nakashio |
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"A.B.E.T. executed my album with superb precision. The Bonus Maxamus design work that was created, printed with uncanny results. I found the music duplication to be an exact replica of my original master. It was as if I blinked and 1000 CD's, pressed and packaged, appeared before my eyes. Nice work." – Bonus Maxamus |
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"We asked Abet Disc Inc. to duplicate 1000 CDs for our school fundraiser and they were fantastic! Even with 12-page inserts and a special printing request for 100% recycled paper, they promptly delivered the finished CDs in less than 10 days. The CDs and inserts look wonderful and the quality is exceptional. We recommend Abet Disc, Inc. to anyone!" -Wen Lee Naturalist Los Angeles County Outdoor Science School, Wrightwood |
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"I consider it a priveledge to recommend you to anyone who is looking for someone to take care of the mastering and replication of their CD. I personally want to thank you for your patience, and help with the artwork side of my project. You were very professional and even went out of your way to get a shipment of 100 CD's out to us early. We SOOO appreciate that. You showed excellent customer service, and we are extremely happy with the end result. The CD sounds great, and it looks great too!" – Rev.Verna Brown Soul Devotion Ministries. |
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"Aeron, Thank you SO much for the wonderful replicated discs and artwork. You were a pleasure to work with and I am filled with pride at the product we created together. I have received nothing but compliments on your professional presentation of the artwork and music I submitted. I was completely impressed and will be recommending and using your services in the future. Thank you!!! — David Isaacs" |
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"Abet Disc did the impossible…. everyone told me I could not get our new CD, "A Week in the Life" replicated in the short time we had. Not only did Aeron get it done, he got it to me 2 days before I needed it! I've tried Disc Makers and Rainbow before and there is ABSOLUTELY NO COMPARISON to Abet Disc… the service, attitude, and professionalism is second to none! Thanx again Aeron!!!" – Aaron Beavers of Shurman |
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"Just a note to tell you how much we like Abet Disc and appreciate your services. The communication with you is always open and clear, the price is right and the work comes back as promised. We are very happy with the results and look forward to doing more and bigger projects with you in the future." All the Best, — Bob and Claire Corff, — Corff Voice Studios. |
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"Our expirence working with Abet Disc was nothing short of exceptional. Having tried our hand at ordering replication from a large corporation and wating 5 weeks to be completly disatisfied… Our demands were tough: we needed 1000 units in 7 business days, a barcode, artwork, the full deal. I am convinced that no one could have done a more professional and through job than Abet Disc. Our CD came home to us looking and sounding FAR BETTER than what the big corporation could do, and in 1/5 the time!! We told ourselvs that Abet Disc would be our guys from here on out– a promise we intend to keep." — Burnt |
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"I've thoroughly enjoyed working with Tony from Abet Disk on a recent video-to-DVD project. He patiently worked around my challenging schedule and produced a beautiful DVD of our commencement. It was my pleasure to with Abet Disk! Sherine Adeli Pasadena City College. |
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"From my first meeting with Aeron through delivery of my CD one short week later, Abet Disc Inc. came through with flying colors. They exceeded all expectations and made my project better in every way!. I've had all compliments on the entire package thanks to Abetdisc. I will place all my future creative CD and DVD productions with these guys! Thank You Aeron." Michael David – David Creative. |
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“When I contacted DiscMakers to duplicate and master my forthcoming release, Mercy To Be Found (Bella Vista Records), I was hoping for the mastering to make a significant difference in the overall sound and balance of the record. While they were able to bring the volume levels in to balance from track to track, the attention to sonic detail was not all there. With the advance single, Cadmium Angels, approaching AAA radio release, I felt that the track needed more definition and more clarity. When I contacted Tony at Abet Disc, Tony provided a risk-free sample of their mastering techniques on the track. The difference was huge! In addition to a warmer low end, the mid range was not as muddied and the high end was more airy and clean which allowed the vocals to find their proper place in the mix. Hats off to Abet Disc and their attention to detail. Thanks Tony!” –Tom Langford, singer/songwrite |
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"I was pleased with the fact that I could order spine labels seperatley from a CD order. I had a hard time finding a company that would do that. I would like to do more business with ABET DISC in the future do to the fast and easy service I was provided with. Tony was very helpful and made placing my order a painless task…thanks again…" -La'Aerial |
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"We just got the DVDs in today! I just want to say thank you very much for your phone tech support and the DVDs look awesome… We will definitely come back to you for our future replication needs." "Thanks!"– Alex |
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"We ordered 1000 cd's of my father's Vision Cd a year ago and your quality and service was outstanding. It was a pleasure dealing with your company and we will definately use your services in the future. Best Regards," Manoochehr Sadeghi |
Audio Mastering Way It’s Imperative
You are done recording and mixing, so now what?
You just recorded and mixed your tracks, now you are ready to duplicate it. You want to send out your CDs to radio stations, record labels, and music producers or you are ready to publish your work online, but you have few unanswered questions.
How good is the overall sound quality of my tracks compared to the competition?
Can my tracks sound any better? My tracks sound pretty good, is it good enough in the competitive world of the music industry? How do I measure the sound quality of my tracks?
Answer: Your first step should be to choose a mastering company who can professionally master your tracks.
What is audio mastering?
Audio Mastering is the final critical creative step in the process of making a master audio recording ready for Radio, TV, Movie and Multimedia. At this point all the final sound adjustments, stereo imaging improvements and sonic enhancements are applied to shape the final sound in to a coherent and sophisticated work of art.
Why do I need professional mastering?
In the competitive music business today there is continuous demand for higher quality sound. The ongoing evolution of digital technology makes mastering an indispensable step in any music, movie or multimedia projects. Our years of experience and unique techniques are counted on by our clients to gain the necessary competitive edge for the successes of their CD, DVD, Multimedia, TV and Radio releases.
Do demos need mastering?
Demo mastering is a standard practice in today’s highly competitive music market. A&R departments at indie and major record labels are flooded everyday with new demos from aspiring artists. In most cases, your music production and sound quality is closely scrutinized to weed out the amateurs. Mastering of demos is an indispensable step to give an artist an extra edge over the competition.
Do commercials and jingles need mastering?
Commercials are mastered to increase audibility of speech and narration with extended frequency response, maximized loudness and balanced dynamics. Clients that master their commercials are experiencing increasing effectiveness of their efforts. Properly mastered radio and TV commercials stand out from the rest of the program and immediately grab a hold of consumer’s attentions by facilitating audibility, loudness and powerful emotional impact even if the consumer have turned his/her attention away. Those who choose not to master are at risk of losing their impact on the market place and handing over the market share to their competitors.
What music genres require mastering?
All music genres benefit from mastering!
How do you choose a professional CD mastering house that I can trust and not spend a fortune on?
Professional mastering company will offer true 24-bit, 32-bit and 64bit support, all up to 192KHz sample rates. Final projects should be delivered as Red Book Pre-master CD’s (PMCD’s), ready for replication or duplication. Master disc should be burned with CD-Text, UPC and ISRC.
For more info on Audio Mastering visit: http://www.abetdisc.com
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